AI Assistants
AI Assistants provide conversational support for your customers, employees, or users. We build intelligent assistants that answer questions, complete tasks, and integrate with your knowledge and tools.
Our process.
Use Case & Scope Definition
We define the assistant's purpose, target users, conversation scope, knowledge sources, and success criteria.
Conversation Design & Knowledge Base
We design conversation flows, persona, tone, and build a structured knowledge base that the assistant can query accurately.
Development & Integration
We build the AI assistant, integrate with your knowledge sources and tools, and implement authentication, escalation, and analytics.
Testing, Launch & Optimisation
We test across scenarios, launch with monitoring, analyse conversations for quality, and continuously improve responses based on user feedback.
What you get.
Questions we get asked.
What kind of questions can an AI assistant answer?
It answers questions based on the knowledge base and data sources we connect — product information, documentation, policies, FAQs, and internal knowledge. The scope is defined in the design phase.
How accurate are AI assistants?
Accuracy depends on the quality of the knowledge base and the sophistication of the retrieval system. We typically achieve 85-95% accuracy on well-defined topics, with clear escalation paths for uncertain queries.
Can an AI assistant integrate with my existing tools?
Yes. We integrate with Slack, Microsoft Teams, your website, CRM, knowledge bases, and internal tools. The assistant can pull data from multiple sources and trigger actions in connected systems.
Ready to start growing?
Free audit. No commitment. First results within 60 days or we fix it.